To have a Health Insurance Eligibility Certificate, etc. issued or reissued

Health insurance cards are no longer newly issued or reissued since December 2, 2024. Use your My Number Card as your Health Insurance Certificate.

Required documents:	Application Form for Issue/Reissue of Health Insurance Eligibility Certificate Application Form for Issue/Reissue of Health Insurance Eligibility Certificate
Applies to:	Insured persons and dependents who wish to have a Health Insurance Eligibility Certificate issued (reissued) for the following reasons: Lost Individual Number Card In the process of renewing Individual Number Card Individual Number Card electronic certificate has expired Individual Number Card issued but not registered for use as a health insurance card No Individual Number Card issued Individual Number Card returned Support from a third party (e.g., caregiver) required to receive examinations and treatment with a My Number Card as a Health Insurance Certificate Lost or damaged Health Insurance Eligibility Certificate
Address inquiries to:	Your employer's HR section

Required
documents:

Applies to:

Insured persons and dependents who wish to have a Health Insurance Eligibility Certificate issued (reissued) for the following reasons:

Lost Individual Number Card
In the process of renewing Individual Number Card
Individual Number Card electronic certificate has expired
Individual Number Card issued but not registered for use as a health insurance card
No Individual Number Card issued
Individual Number Card returned
Support from a third party (e.g., caregiver) required to receive examinations and treatment with a My Number Card as a Health Insurance Certificate
Lost or damaged Health Insurance Eligibility Certificate

Address inquiries to:

Your employer's HR section

To have the Notice of Eligibility Information reissued

Required documents:	Application Form for Reissue of Notice of Eligibility Information Application Form for Reissue of Notice of Eligibility Information
Applies to:	Insured persons and dependents who wish to have the Notice of Eligibility Information reissued due to loss or damage
Address inquiries to:	Your employer's HR section
Notes:	The [medical care insurance eligibility information screen] registered on Mynaportal may be substituted for the Notice of Eligibility Information. (You can also download this in advance.)