FAQ

This is a FAQ Search Service for any information what you want to know from Keywords or Categories.

Keyword Search

When I made an appointment at a medical care institution, I was told that the institution's schedule was full until the end of October. What should I do?

We will not extend the period individually. Please have an examination at a medical care institution that has openings before the end of October. To prevent that from happening, so please make an appointment early.

Health Examinations

	I am a Pfizer employee, and—to add a family member as a dependent—I used Workday to register the family member information and also applied electronically (Navit). Please tell me about the post-application flow as well as how long it will take for the insurance card to arrive.
	I will soon be hospitalized. Are any procedures necessary?
	The Childbirth and Childcare Lump-Sum Grant (420,000 yen) and additional amount (50,000 yen) were transferred to my account as a salary payment. Is it possible to have a certificate that shows the details issued?
	When is the injury and sickness allowance paid?
	I was away from work because of illness. My doctor then told me I can now return to light work. Does the Injury and Sickness Allowance end when I return to work?
	Concerning high aggregate cost for long-term care service, I was covered under another health insurance society through March. Can I include the copayments I paid over that period in the aggregate total as well?
	I had an examination at a medical care institution before I received my insurance card, and then I paid the full amount at the reception desk. Please tell me what to do.
	Which flu vaccine type will be administered this season?
	I injured myself while playing a sport and used my health insurance card to have an examination at a medical care institution, but what do I need to do?
	Although my injury has healed, I was left handicapped and unable to work. Can I receive an Injury and Sickness Allowance?